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Common Questions

How does the service work?
Bring your empty supported cartridges to any of our Service Centers and receive a high quality refill while you wait.
What are the advantages of refilling an inkjet cartridge?
You save a lot of money on your cartridge purchase AND it is good for the environment since you get to reuse your cartridge. Also, with a machine-controlled fill process and your own personal well-cared-for cartridge, you will get excellent print quality.
Will refilling void the warranty on my printer?
Federal law prohibits a manufacturer from voiding your machine's warranty simply by using alternative cartridge solutions.
When should I refill a cartridge?
We recommend that you refill your cartridge as soon as you see the print quality begin to degrade. Continuing to print with a cartridge that is running dry will damage it.
How many times can I refill a cartridge?
Print cartridges can deliver excellent print quality long after they first run out of ink. The number of refills depends on many factors; the most important is how well you take care of your cartridge. Customers should achieve multiple refills on a well maintained cartridge before needing to replace it with a new one.
Can I refill my cartridge if I have already refilled it somewhere else?
Yes, as long as your cartridge is on our supported cartridge list and is in good working condition.